Note: This is written primarily for people already familiar with “continuous improvement” as a method. If you don’t know much (or anything) about continuous improvement it will still make sense, but it’ll never explain what “continuous improvement” actually is. For that, I recommend Amanda Meyer’s “Improvement as a Journey: Going the Distance with Improvement Science.”
I recently started reading a lot about anarchism, and as I read, I kept having the same thought: “This really reminds me of continuous improvement.”
I can feel your skepticism radiating through the computer screen. Stick with me.
Continuous Improvement, to state the obvious, is a set of methods for improving. What you want to improve is infinitely variable, but the methods are pretty consistent (with the caveat that “flexibility” is an important component of the methods).
“Infinitely variable” means “morally flexible.” If your goal is to help more high school students from low-income families go to college, improvement can help you with that! But if you want to get more children eating sugary snacks at breakfast, improvement can help you with that too.
Here’s what I find interesting: while the goals of continuous improvement are morally flexible, the methods are not: they contain some basic assumptions about how human beings should act with each other. For example, two principles at the heart of continuous improvement are
Gathering people together with a diversity of perspectives is valuable
In order for that gathering of diverse perspectives to be valuable, you need to ensure that everyone meets on an equal footing—that is, you need to create a space where normal hierarchy doesn’t apply.
As it happens, over the past couple centuries (or millenia, depending how you do the counting) another group of people has been developing methods for diverse groups of people to work together with an absolute minimum of hierarchy. That’s right, I’m talking about anarchists.
Now, merely observing that one thing resembles another thing is not especially significant, no matter how surprising the juxtaposition, so this whole essay may be no more consequential than saying “Hey, this slice of toast looks like Elvis’s face!”
But I think there’s more to it than that, because my work as a teacher and now as a facilitator of continuous improvement1 have led me to believe that hierarchies of power tend more often to be corrosive than they are helpful.
And I'm as uncomfortable using the word “anarchist” as you probably are. For most of my life I've thought of anarchists as naïve, scary, annoying, or some combination of the three. That changed when I read David Graeber and David Wengrow’s The Dawn of Everything. The word “anarchism” doesn’t appear anywhere in that book’s 692 pages, but one of its authors, David Graeber, was probably the most famous anarchist writer in the world (he died in 2020). The Dawn of Everything overturned my entire understanding of human society, and it seemed to me that if a book that had such a profound effect on me was co-authored by an anarchist, I should give anarchism a closer look.
This piece is a rundown of what I learned from taking that closer look. If, like me, studying continuous improvement has made you suspect that hierarchical structures create as many problems as they solve, and if you share Dr. Brandi Hinnant-Crawford’s interest in using improvement “as a tool for our our collective liberation,” you’re going to find anarchism pretty interesting, both for its insights about social relationships, the pragmatic structures that anarchists use to make decisions and get things done without resorting to coercion.
What is Anarchism?
As soon as we get started on defining anarchism, we run into a problem in the structure of the word itself. Tackling the related word “anarchy,” the author Kim Stanley Robinson observes that the word itself is ambiguous:
An-archy: absence of rulers, or absence of law? The original Greek suggests the former, common English usage since the seventeenth century, the latter; and it makes quite a difference which definition you use (2019).
Anarchists themselves normally use the Greek definition (absence of rulers), and people using the word as an accusation tend to use the more recent English usage (absence of law).
To expand on the definition of anarchism that anarchists use for themselves, here’s David Gaeber:
At their very simplest, anarchist beliefs turn on to two elementary assumptions. The first is that human beings are, under ordinary circumstances, about as reasonable and decent as they are allowed to be, and can organize themselves and their communities without needing to be told how. The second is that power corrupts (2000).
Graeber wrote this definition in a piece is entitled “Are You an Anarchist? The Answer May Surprise You!” which is organized, quiz-style, into a series of questions. Here’s an example:
Are you a member of a club or sports team or any other voluntary organization where decisions are not imposed by one leader but made on the basis of general consent?
If you answered “yes”, then you belong to an organization which works on anarchist principles! Another basic anarchist principle is voluntary association.
This is simply a matter of applying democratic principles to ordinary life. The only difference is that anarchists believe it should be possible to have a society in which everything could be organized along these lines, all groups based on the free consent of their members, and therefore, that all top-down, military styles of organization like armies or bureaucracies or large corporations, based on chains of command, would no longer be necessary. Perhaps you don’t believe that would be possible. Perhaps you do. But every time you reach an agreement by consensus, rather than threats, every time you make a voluntary arrangement with another person, come to an understanding, or reach a compromise by taking due consideration of the other person’s particular situation or needs, you are being an anarchist—even if you don’t realize it (2000).
At this point you may be thinking “That sounds lovely, but I’ve never heard of an amateur soccer team that regarded itself as an anarchist collective.”
You also might be thinking “So where do the violence and property damage come in?”
The answer to the second question is that philosophically, they don’t. You can be an anarchist without advocating violence. There are two reasons that we associate violence with anarchism: the slippage between the definition of anarchism as “no rulers” and “no rules,” and a confusion between cause and effect.
The slippage between “no rulers” and “no rules” means that a certain number of people describe themselves as anarchist (with some linguistic justification) just because they really like chaos. In conversation, Mehdi Belhaj Kacem and David Graeber explain the difference between this attitude and “anarchism” as a political philosophy:
MBK: [...] to be an anarchist is to be creating the rules with the others at every moment, not just being against the system of rules.
DG: Yeah otherwise you're just rebellious (111, 2020)
Many anarchists, if anything, probably like rules (in the sense of agreed-upon formal structures) more than most people. Graeber remarks elsewhere in the same book that “ the easiest way to tell if you’re not in an anarchist meeting [...] is whether it’s always the same guy leading the meeting, and whether he’s making all the proposals. Anarchists are more likely to have an elaborate process of facilitation where there’s always two people, usually of mixed gender, facilitating, who never facilitate twice in a row and never bring in proposals themselves” (163).
This brings me to the second reason that anarchism is associated with violence: the confusion between cause and effect. The Italian anarchist Errico Malatesta addressed this—here’s his observation, as paraphrased by Graeber:
Since people are so insistent that a lack of a coercive legal system can only lead to violent chaos, and that therefore anarchists must be advocates of violent chaos, people who actually are advocates of violent chaos start calling themselves “anarchists,” which tends to create confusion (p. 22, 2020).
What Malatesta is saying is that according to conventional wisdom, if you replaced hierarchies and coercion with “flat” democratic structures, the result would be violence and chaos. So the idea that “Anarchism is bound to lead to violence” has led to people who want to commit acts of violence and vandalism being called (and calling themselves) “anarchists.”
Also, turn-of-the-century anarchists set off a lot of dynamite and assassinated people. This did not do a lot to help anarchism’s reputation (if you want to learn more about this, read Steven Johnson’s wonderful book, The Infernal Machine).
As I mentioned above, people who are interested in anarchism as a political philosophy rather than a vibe tend to be very into structure, because coercion tends to be a short-cut to getting things done. Thus, if you remove coercion as an option you need not just more rules, but more equitable methods for setting, reviewing, and reworking those rules. The French Pierre-Joseph Proudhon once declared “Anarchy is order, government is civil war” (Graeber et al, 2000). To unpack that a bit, Proudhon was suggesting that “order” can only be said to exist if everybody consents to the way things are. If “order” is only maintained because of an implicit state of violence, the nation’s default setting is an endless civil war.
Alan Jacobs states this more directly, if less dramatically: “Anarchists do not reject order or rule or governance but insist that in a healthy society these things cannot be imposed from above [...] Rather they emerge from negotiations between social equals” (2022).
To bring it back to continuous improvement, this is the sort of insight that you might have if you agreed with W. Edwards Deming that “The people closest to the problem are closest to the solution.”
Deming is appropriate to mention here not just because he’s generally regarded as the intellectual precursor to “continuous improvement.” He’s also appropriate to bring up because Dr. Brandi Hinnnant-Crawford has recently been challenging this linear narrative of continuous improvement’s history. Speaking on the High Tech High Unboxed podcast, Hinnant-Crawford describes the techniques used by Bayard Rustin and other civil rights organizers to experiment and refine protest methods in the 1940s, then observes
But we typically look to Toyota and to healthcare when thinking about “Where are examples of improvement?” And I think it’s important that we don’t just look to industry or to even healthcare for insights of improvement because improvement is not new and no group or industry or sector has a monopoly on strategy (Hinnant-Crawford et al, 2024).
Anarchism, similarly, “is not new.” In fact, the vast majority of examples of anarchist social structures functioning successfully, in real life, come from indigenous societies around the world. The reason none of them were called “anarchist” is simple: anarchism is a word that defines itself in opposition to an existing, hierarchical social order (remember, an-archism means “against archism”—that is, “leaders”). So a society that functioned based on rules applied without coercion from the beginning wouldn’t be against anything. It would just be its own thing.
A caveat is needed: you could say that there’s never been a completely non-coercive human society, and you’d be right, but there are many, many societies that have been more consensus-driven and less coercive than ours!2
So it would be a gross misreading of history to regard anarchism as a “European” invention. In fact, you could make a case that the word “anarchism” is only meaningful when anarchist principles are the exception rather than the rule. Graeber echoed this with his observation that “the “founders” of anarchism did not think of themselves as having invented anything particularly new. They saw its basic principles — mutual aid, voluntary association, egalitarian decision-making — as old as humanity” (2004).
Margaret Killjoy puts it more explicitly:
There’s been a somewhat recent attempt, one that I am very excited about, to break the connection between anarchism and Western enlightenment thinking entirely. Indigenous North American anarchists have developed a framework around the word “anarchic,” a broader umbrella for all tendencies towards individual liberty and economic cooperation, regardless of their cultural origin. Many, many people all over the world have lineages and traditions of anarchic struggle they are more interested in referring to than something that was developed in Western Europe in the 19th century (2024).
The knowledge that neither continuous improvement nor anarchism are “new” brings me a lot of comfort, because it means that a different, less coercive, way of living (and learning) together is not only possible, but has been “normal” for millions of people throughout history.
I’ll wrap this up with one more definition of anarchism from David Graeber: “Anarchism is just the way people act when they are free to do as they choose, and when they deal with others who are equally free — and therefore aware of the responsibility to others that entails” (2000).
This way of acting is a byproduct of continuous improvement. When it is happening successfully, you will find, whether you intended it, or not, that you are relinquishing control, where you are used to wielding it, and gaining power where you used to be under someone else's control.
And this is where I think anarchism is potentially useful, rather than just intellectually intriguing: Continuous improvement’s structures for "getting better at getting better" are unrivaled, but these culture shifts have larger implications. What anarchism can provide are structures for getting along together without coercion. This is critical because liberation comes about not only from an absence of coercive structures, but by a presence of alternative structures replacing it.
An improvement project creates its own space within a hierarchical system where the least well-compensated people are recognized as experts, where people used to being told what to do are empowered to experiment and collect their own data, and, more radically, people used to telling them what to do are required to allow them to do so. Anarchism has a term for this: "building a new society in the shell of the old." It is in this work-on figuring out the new power dynamics created when two ways of relative share the same space, that anarchism has insights to offer to continuous improvement.
I may keep writing about this, and I’d be curious to know what you find particularly interesting. Here are some paths that I’d like to pursue:
Unpacking the shared anarchist and CI interest in “building a new society within the shell of the old”
The role of the “expert” and the role of “theory” in continuous improvement and anarchism
The possibility in continuous improvement and anarchism that practice may precede theory, or in the words of David Price “it works in practice but will it work in theory?”
Concrete strategies for drawing on diverse perspectives to solve problems in an egalitarian group
The way that in both continuous improvement and anarchism, the “means” are inextricable from the “ends”
Notes
1. "Facilitator of continuous improvement is a bit of a stretch. “As an editor adjacent to facilitators of continuous improvement” is more accurate.
2. Want to learn more? Read The Dawn of Everything by David Graeber and David Wengrow. I know it looks intimidatingly long, but a full 40% of it is endnotes.
References
Graeber, D. (2004). Anarchism, or the revolutionary movement of the twenty-first century. The Anarchist Library. https://davidgraeber.org/articles/anarchism-or-the-revolutionary-movementof-the-twenty-first-century/
Graeber, D. (2000). Are you an anarchist? The answer may surprise you! New York Metro Alliance of Anarchists. https://web.archive.org/web/20091202090253/http://nymaa.org/surprise_anarchist
Graeber, D., Belhaj Kacem, M., Dubrovsky, N., & Turquier-Zauberman, A. (2020). Anarchy - in a manner of speaking: Conversations with Mehdi Belhaj Kacem, Nika Dubrovsky, and Assia Turquier-Zauberman. Diaphanes.
Hinnant-Crawford, B., Caillier, S., and Taylor, C. (October 2, 2024). What improvers can learn from civil rights organizers. High Tech High Unboxed (podcast). https://hthunboxed.org/podcasts/what-improvers-can-learn-from-civil-rights-organizers/
Jacobs, A. (2022). Between chaos and the man. Harpers.
Killjoy, M. (July 3, 2024). On Socialism, communism, and anarchism. Birds Before the Storm. https://margaretkilljoy.substack.com/p/on-socialism-communism-and-anarchism?r=10515&triedRedirect=true
Robinson, K.S. (2019). Anarchism’s possibilities. The Institute for Anarchist Studies. https://anarchiststudies.org/10685-2/